OfCom has released the latest figures concerning consumer complaints about mobile networks, and it is Orange that sits in first place of the list. The number of complaints regarding Orange shot up in the last quarter, soaring to 0.17 complaints per thousand customers, up from 0.07 in the previous quarter. The main reason behind the significant increase is due to the hike in charges for pay monthly price plans, which included customers who were already tied into a long-term contract. Just behind Orange came Three, normally the most complained about network, sitting at 0.15 complaints per thousand customers, just up on the...

London Underground has signed an agreement with Virgin Media that will see free WiFi access rolled out across 80 tube stations, in time for this summer's Olympic Games. The service, which will be offered free of charge, will supply internet connectivity via WiFi throughout stations and on platforms. Service will only be lost in tunnels, and reconnected automatically when the trains pull into the next station. The service will be free until after the Olympic and Paralympic Games, after which access will charged on a pay as you use basis, although free access will remain for the Transport for London website. Virgin said...

Data usage is becoming a big issue for mobile networks, as more users are accessing websites from their smartphones. To help cope with demand, Virgin Mobile are going to start throttling back speeds of users who use an excessive amount of data. The data limit will be set to 2.5GB ? anyone who goes over that limit will find Virgin Mobile throttling back the speed of data connection, effectively leaving users with no access to 3G data until the end of the monthly billing cycle. The plan was to introduce the throttling effect last year, but that was postponed. The implementation is...