Three reports that data usage on their network surged by 500 percent on New Year's Eve, with total data usage on the night measuring in at 80 terabytes, up from 14 terabytes in 2010. New Year's Day also saw intense data usage, with 74 terabytes used. Facebook was one of the most popular destinations for smartphone users, with a 20% jump in traffic between midnight and 1 am. The number of SMS messages also went up to 46 million this New Year, up from 36 million in 2010. Calls went from 19 million to 21 million. However, it is the phenomenal growth in data...

Three is still the most complained about network in the UK, according to the latest figures released by industry regulator OfCom. The latest figures are for Quarter 3, 2011, and show that Three remain the most complained about network, with most issues surrounding disputed charges and customer service issues. For the period of Q3, OfCom received 0.14 complaints per 1,000 customers of Three, stats that match the previous quarter. In contrast to Three, the least complained about network remains O2, with just 0.02 complaints per thousand customers. A spokesperson for Three said: ?We have improved the way we handle complaints over the few months...

A few weeks ago, Three brought news that 97% of data across their network was data. Now they have dug a little deeper into those stats, to see what the browsing habits of Three users are. Three make a big thing about their network capability when it comes to handling data, often pointing out that the network was designed from the ground up with mobile internet usage in mind, as opposed to the other networks that have had to grow from a voice centric service to include data services. Three are also have tariffs that offer truly unlimited data access, with the...