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About Orange

Orange UK now trade under the company name "Everything Everywhere Ltd", their merger in 2010 with T-Mobile has created the UK's largest mobile communications company with a customer base in access of 30
million.

Their product range includes Pay Monthly, Pay as you go, Sim Only and Mobile Broadband with a broad range of tariffs and benefits, these include Orange Wednesday's, Orange Rock Corps and Magic Numbers.

Their recent merger with T-Mobile promises improved service levels, network reach, coverage and value for consumers including even greater exclusive deals because of their massive customer base.

Orange Facts

  • British Aerospace owned the original company Microtel Communications which 20 years later through acquisition became Everything Everywhere
  • The colour Orange is recognised as a strong Feng Shui colour
  • Orange's merger with T-Mobile created the largest mobile communications company in the UK, serving over 30 million users, over half the UK adult population.
  • Everything Everywhere Ltd employs over 16,000 people in the UK and has over 700 retail stores.

Orange Mobile Phone Tariffs

Orange are known for their animal branding of their tariffs, the familiar icons are prevalent in campaigns and on the web, a Dolphin, Panther, Canary and Racoon indicate the different tariff plans available, contract terms on their Pay Monthly range from 18-36 months.

Dolphin tariffs indicate unlimited text messages, for data Panther can be more suitable, Canary combines talking and texting whilst Racoon provides unlimited landline calls. These tariff names are

available on both Pay Monthly from £10 a month and Pay as You Go tariffs from £5.00 a month.

Benefits of joining Orange include Orange Wednesday's where you can get 2-1 Cinema Tickets and Pizza, free calls to Magic Numbers and Reserve Tank providing a credit buffer if you run out of credit.

You can also participate in OrangeRockCorps to gain free access to exclusive concerts and gigs.

Orange Service Coverage UK

Orange UK have had some negative press in relation to their network coverage, however a YouGov report revealed the company have improved its networks reliability and coverage, soon after the company was named as "Best Mobile Broadband" provider indicating major improvements to their voice and data network infrastructure.

In July 2010 the advertising standards agency forced Orange to withdraw marketing campaigns that positioned its Mobile Broadband product as superior to competitors, however the case did reveal that Orange are a respectable 2nd in the UK for their network reach.

Orange UK's merger on the 1st of July 2010 with T-Mobile forming Everything Everywhere Ltd will significantly improve the company's reach, service and propositions to consumers to higher levels.

Orange Customer Services

Orange UK is a young vibrant brand that engages and rewards its customers, benefits include Orange Wednesdays (2 for 1 Cinema Tickets and Pizza), Magic Numbers and Reserve Tank.

Orange also founded OrangeRockCorps, a fantastic initiative that rewards Orange customers who volunteer for community work in return for free exclusive concert and gig tickets.

Orange's handset and tariff options are extensive and flexible, account management can be accessed online, alongside a large searchable FAQ.

Contacting Orange is clear using short codes (below) or emailing via their web interface, Orange also have a presence on Twitter, Facebook and YouTube.

Contact Orange Customer Services

Orange address to contact head office:

Orange Personal Communications Services Limited
St James Court,
Great Park Road,
Almondsbury Park,
Bradley Stoke,
Bristol
BS32 4QJ

Orange Pay Monthly Customer Services Telephone

From your Orange mobile DIAL 150 (Free)
From a landline DIAL 07973 100 150 (landlines or other networks may vary)
Lines are open between 08:00 - 22:00

Orange Pay As You Go Customer Services Telephone

From your Orange mobile DIAL 150 (Free)
From a landline DIAL 07973 100 150 (landlines or other networks may vary)
Lines are open between 08:00 - 22:00

Orange History

Orange plc was established in 1995, its origins come from Microtel Communications which was formed in 1990, Microtel was a consortium made up of 4 companies including British Aerospace who went on to gain full control of the company.

Shortly after acquiring a licence to develop a UK mobile network in 1991 BAE sold Microtel to Hutchinson Telecommunications (UK) Ltd. In 1994 Microtel was renamed to Orange
Personal Communications Services Ltd and shortly after their famous slogan "The Future's bright, The Future's Orange" made its debut with the Orange network going live 28th April 1994.

Orange became a public limited company in 1995 valued at £2.4 Billion and was later purchased by France Telecom in 2001, in the interim the company had been owned by Mannesmann AG who in turn were acquired by Vodafone who divested their interest after merging their mobile operations, France Telecom bought back the outstanding shares in 2003.

The Orange brand and network has gone from strength to strength, expanding across continents and now serves over 175 million consumers around the world.

Orange UK's customer base is around 17 million and is one of the UK's fastest growing mobile communications companies.

In May 2010 Orange announced further details of their agreed merger with T-Mobile, the merger creates the largest communications company in the UK with a customer base of over 30 million, the
companies were officially integrated on the 1st July 2010.

The new company is now called "Everything Everywhere" Ltd, within it, the Orange and T-Mobile brands will remain, as will their shops, services and consumer propositions, operating under the Everything Everywhere umbrella. In a statement Everything Everywhere outlined plans for a single super network promising improved coverage, more choice, value and customer service.

Orange Awards

  • Oct 2009 - Awarded Best Network at the What Mobile Awards
  • March 2009 - Named UK's Large Retailer, Best Innovative Service and Lifetime achievement award for CEO Tom Alexander at the Mobile News Awards

Orange news

Orange Launches Orange Film Pulse

Orange has launched Orange Film Pulse, a new service that aims to collate information about films from across the internet into one, easily accessible place. The Film Pulse tool will help fans of the movies see what films are generating the most interest, and easily find reviews of cinema goers. The Film Pulse project is being launched as part of Orange's sponsorship of the Orange British Academy Film Awards. Film Pulse will analyse Tweets, posts made to Facebook as well as reviews posted on popular film websites and blogs, and based on the tone of the content will then indicate a positive...

Orange Launches ?Tahiti?, Own Brand Android Tablet

Orange has announced the Tahiti, an Orange-branded Android Tablet device, designed to compliment the existing range of Orange Android smartphones. The device, made for Orange by Huawei, includes a 5.0 Megapixel camera, as well as 3G and WiFi connectivity, The Tahiti will retail for £69.99, with a £25 a month line rental, which offers a monthly 1 GB anytime data allowance, with a further 1 GB for Off-Peak usage, between Midnight and 4 am. The device will be powered by a 1.2 GHz processor, and has a 7 inch multi touch LCD display. The Tablet runs on the Android 3.2 Honeycomb operating...

Orange Set for a Record Breaking New Year

New Year's Eve is one of the busiest nights of the year for mobile networks, and this year will be no exception, as millions of people call and text family and friends to ring in the New Year. Orange in particular are set for a record breaking New Year's Eve, predicting that a staggering 78 million calls to family and friends will be made on that night alone. Data usage is also set to reach new limits, with numbers up by 25% as users take to social media sites such as Facebook and Twitter, updating statuses, tweeting and uploading pictures to share....

Customer Fury at Orange Planned Price Hike

Orange have felt the fury of their customers, after releasing details of planned price rises, that are due to come into force from the 8th January next year. Blaming '20 year high inflation' as the cause of the price hike, Orange customers will see price increases of 4.34%. The news has led to angry Orange users venting their anger at the price hike via social networks. The Orange Helpers Twitter feed has had a large number of complaints about the price increase, with many claiming the increase is a violation of contract Terms and Conditions. However, Orange are standing firm, claiming that...

Orange Confirm the Orange San Francisco II

Orange has confirmed the release of the Orange San Francisco II, the follow up device to the surprise hit budget San Francisco phone. In terms of looks the successor device does not differ hugely from the original, instead most of the updates are internal. The phone will launch running on Android 2.3, and is powered by an 800 MHz processor. The device has an internal memory capacity of 512 MB, which can be expanded with Micro SD memory cards. The main display is a 3.5 inch WVGA display, and the phone measures in at 117 x 58.5 x 10.6mm, weighing in at...

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As featured by...

  • The BBC
  • The Guardian
  • The Times
  • The Sun
  • Metro
  • The Telegraph
  • OK! Magazine
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